{"id":16721,"date":"2022-11-08T17:29:31","date_gmt":"2022-11-08T20:29:31","guid":{"rendered":"https:\/\/portal.economus.com.br\/?p=16721"},"modified":"2024-06-05T10:30:01","modified_gmt":"2024-06-05T13:30:01","slug":"economus-obtem-bons-indices-em-pesquisa-de-satisfacao","status":"publish","type":"post","link":"https:\/\/cms1.com.br\/backup\/economus-obtem-bons-indices-em-pesquisa-de-satisfacao\/","title":{"rendered":"Economus obt\u00e9m bons \u00edndices em Pesquisa de Satisfa\u00e7\u00e3o"},"content":{"rendered":"<p><span data-contrast=\"auto\">O Economus promoveu, em agosto de 2022, a pesquisa anual de satisfa\u00e7\u00e3o para ouvir a opini<\/span><span data-contrast=\"auto\">\u00e3o <\/span><span data-contrast=\"auto\">de participantes e benefici\u00e1rios sobre os servi\u00e7os do Instituto. As entrevistas foram realizadas por uma empresa independente, via telefone, com <\/span><b><span data-contrast=\"auto\">381<\/span><\/b><span data-contrast=\"auto\"> pessoas selecionadas aleatoriamente e que representam, estatisticamente, o p\u00fablico do Economus. O n\u00edvel de confian\u00e7a <\/span><span data-contrast=\"auto\">\u00e9 <\/span><span data-contrast=\"auto\">de 95%.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Veja abaixo os destaques:<\/span><\/b><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">&#8211; O <\/span><b><span data-contrast=\"auto\">\u00edndice de satisfa\u00e7\u00e3o geral<\/span><\/b><span data-contrast=\"auto\"> com os servi\u00e7os do Economus alcan\u00e7ou <\/span><b><span data-contrast=\"auto\">77,7%<\/span><\/b><span data-contrast=\"auto\"> entre \u201cMuito Satisfat\u00f3rio\u201d e \u201cSatisfat\u00f3rio\u201d, um resultado considerado positivo.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">&#8211; Em rela\u00e7\u00e3o ao atendimento na <\/span><b><span data-contrast=\"auto\">Central de Relacionamento<\/span><\/b><span data-contrast=\"auto\"> do Economus, <\/span><b><span data-contrast=\"auto\">87,8%<\/span><\/b><span data-contrast=\"auto\"> dos entrevistados consideram \u201cMuito Satisfat\u00f3rio\u201d e \u201cSatisfat\u00f3rio\u201d.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">&#8211; A <\/span><b><span data-contrast=\"auto\">comunica\u00e7\u00e3o<\/span><\/b><span data-contrast=\"auto\"> do Economus obteve <\/span><b><span data-contrast=\"auto\">84,5%<\/span><\/b><span data-contrast=\"auto\"> de \u201cMuito Satisfat\u00f3rio\u201d e \u201cSatisfat\u00f3rio\u201d.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">&#8211; Quanto \u00e0 <\/span><b><span data-contrast=\"auto\">clareza e facilidade de entendimento<\/span><\/b><span data-contrast=\"auto\"> das not\u00edcias publicadas, o resultado foi de <\/span><b><span data-contrast=\"auto\">83,2%<\/span><\/b><span data-contrast=\"auto\"> de \u201cMuito bom\u201d e \u201cBom\u201d.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A pesquisa \u00e9 importante para acompanhar a satisfa\u00e7\u00e3o do p\u00fablico do Economus e indicar os pontos de melhoria. Apesar dos resultados positivos, continuaremos trabalhando para oferecer servi\u00e7os de qualidade e bom atendimento aos nossos participantes e benefici\u00e1rios.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:0,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>O Economus promoveu, em agosto de 2022, a pesquisa anual de satisfa\u00e7\u00e3o para ouvir a opini\u00e3o de participantes e benefici\u00e1rios sobre os servi\u00e7os do Instituto. As entrevistas foram realizadas por uma empresa independente, via telefone, com 381 pessoas selecionadas aleatoriamente e que representam, estatisticamente, o p\u00fablico do Economus. O n\u00edvel de confian\u00e7a \u00e9 de 95%.\u00a0&hellip;<\/p>\n","protected":false},"author":1,"featured_media":16724,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[56,1],"tags":[],"class_list":["post-16721","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-institucional","category-noticias","category-56","category-1","description-off"],"_links":{"self":[{"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/posts\/16721","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/comments?post=16721"}],"version-history":[{"count":3,"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/posts\/16721\/revisions"}],"predecessor-version":[{"id":16727,"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/posts\/16721\/revisions\/16727"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/media\/16724"}],"wp:attachment":[{"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/media?parent=16721"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/categories?post=16721"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cms1.com.br\/backup\/wp-json\/wp\/v2\/tags?post=16721"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}